WSJ What’s News

Boycotting Target, Part 2: Is Its Business Paying a Price?

Overview

Content

Target Boycott Origins and Demands

* Multiple boycotts emerged after Target's changes to its diversity, equity, and inclusion (DEI) policies * Key Boycott Organizers: - Jamal Bryant, senior pastor at New Birth Missionary Baptist Church - Nina Turner, former state senator - Nakima Levy-Armstrong, civil rights lawyer

* The boycott was dubbed "Target Fast," initiated on March 5th, originally scheduled to end on April 20th (Easter Sunday) * Four initial demands: - Honor $2 billion pledge to Black-owned businesses - Restore previous DEI commitments - Deposit $250 million into Black-owned banks - Create community retail centers at 10 historically Black colleges and universities

* Organizers compare the movement to the Montgomery bus boycott * They emphasize collective action and economic power * The boycott is rooted in concerns about Target's commitment to diversity and inclusion

Boycott Progress and Consumer Response

* Bryant met with Target CEO Brian Cornell and Reverend Al Sharpton in New York * Target confirmed completing the $2 billion pledge for Black businesses * Not all boycott demands were agreed to * By Easter, 200,000 people had signed up on Target Fast's website in protest * The boycott has potentially shifted from time-limited to ongoing

* Consumer responses vary: - Some customers like Lawrence Carter and Terry Cripps have stopped shopping at Target - Other customers, like Marissa, continue shopping due to price and convenience - Financial considerations often outweigh ideological concerns for some shoppers

Business Impact and Financial Performance

* Target has not provided direct details about boycott's effect on business * Compared to previous Pride merchandise boycott (which impacted 5% of business): - Current DEI-related boycott appears smaller initially - Potential for escalation remains a concern

* Financial indicators show challenges: - Investor sentiment around Target fell 12% between January and April 2023 - Target's stock price has fallen approximately 27% in 2023 - Lowest stock price in over five years recorded last month - Michael Baker (D.A. Davidson) maintains a buy rating, believing negative factors are already priced in

* Foot traffic data reveals problems: - Placer AI data indicates Target store foot traffic down 6.5% in March - Walmart's foot traffic down 3.8%, Costco's up 7.5%

* Numerator data shows Black shoppers spent: - 27% less at Target compared to previous year - 55% more at Costco - 38% more at Walmart

Expert Perspectives on Boycotts

* Braden King (Kellogg School) suggests boycotts are more effective at generating negative media attention than directly impacting sales * Potential corporate strategy is to wait out the news cycle * Joe Feldman (Telsey Advisory Group) ranks boycotts as a lower-tier business challenge

* Analysts' top concerns for Target, in order: 1. Tariffs 2. Walmart competition 3. Consumer economic health 4. Boycott

* Key risk factors for Target: - High international product sourcing - More discretionary product offerings - Potential backlash from DEI policy opponents

External Influences and Shareholder Action

* Starbuck (likely referring to Vivek Ramaswamy) claimed credit for influencing Target's changes to DEI policies, suggesting he pressured the company to modify its approach

* In February, Target shareholders sued the company, alleging: - Failure to disclose risks of boycotts related to DEI and ESG policies - Downplaying the scope of consumer boycotts

* Wharton professor Americus Reid notes: Target's attempt to balance different perspectives likely irritates everyone

Impact on Black-Owned Businesses

* Black-owned businesses selling products at Target report mixed experiences: - Houston White (apparel/coffee brands): Disappointed but giving Target "grace" - Beautiful Curly Me (doll company): Experienced decline in Target sales - Lameek Beauty (makeup company): Saw sales impact but focusing on community-level awareness - Malik Saleem remains open to working with Target and is not participating in the boycott

* Despite challenges, most featured Black business owners: - Remain hopeful about their relationship with Target - See potential for future collaboration - Are seeking alternative ways to connect with customers

Current Status and Future Outlook

* Bernstein research firm suggests the current DEI-related boycott is having a more negative impact than the 2023 Pride boycotts * Boycotters claim they are part of a "new civil rights movement" * Boycotters state they will continue until their demands are met

* Target's response: - CEO Brian Cornell sent an email to staff reaffirming company values - Emphasized commitment to inclusivity, connection, and serving communities - Stated their core values are "non-negotiable"

* Financial outlook: - As of May 16th, 13 firms recommend buying Target stock, 23 recommend holding, and 1 recommends selling - Analysts anticipate Target may lower its 2025 financial outlook - The full impact of the boycotts remains uncertain - Quarterly earnings report expected on May 21st

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